We collect personal information from our customers to process payments, provide customer support, and improve our services. This information may include name, address, email, phone number, and payment information.
We use the personal information we collect to process payments, provide customer support, send promotional material, and improve our services.
We will not share personal information with any third party unless required by law or with the customer’s consent.
We take reasonable measures to protect the personal information we collect from unauthorized access, misuse, and loss, however, this cannot be guaranteed as data breaches can occur.
We store payment information securely and do not share it with any third parties unless necessary to process the payment.
We retain personal information for as long as necessary to provide our services and comply with legal requirements.
Data Access and Correction:
Customers have the right to access and correct their personal information at any time.
Changes to this Policy:
We reserve the right to make changes to this policy from time to time. If we make any changes, we will publish the updated policy on our website or app.
Terms and Conditions
Agreement to terms: By downloading, accessing, or using the NetZero Pacific Mobile App (“App”), you agree to be bound by these terms and conditions (“Terms”). If you do not agree to these Terms, do not use the App.
Purpose: The App provides access to electric vehicle (EV) charging stations and the ability to initiate and pay for charging sessions.
Payment: Payment for charging sessions will be made through the App using the payment method specified in your account. You agree to pay all fees and charges incurred through your use of the App.
Account: To use the App, you must create an account and provide accurate and complete information. You are responsible for maintaining the confidentiality of your account and password and for restricting access to your device. You agree to accept responsibility for all activities that occur under your account.
Use of the App: The App may only be used for lawful purposes. You may not use the App for any unauthorized or illegal activity, including but not limited to, hacking, spamming, or sending viruses.
Intellectual Property: The App, including all content, software, technology, and other materials, is protected by intellectual property laws and is owned by NetZero Pacific Pte Ltd or its licensors. You may not reproduce, distribute, or create derivative works from the App without the express written consent of NetZero Pacific.
Disclaimer of Warranties: The App is provided “as is” and NetZero Pacific makes no representations or warranties of any kind express or implied, as to the operation of the App or the information, content, or materials included in the App.
Limitation of Liability: NetZero Pacific will not be liable for any damages of any kind arising from the use of the App, including but not limited to, direct, indirect, incidental, punitive, and consequential damages.
Changes to Terms: NetZero Pacific may make changes to these Terms at any time and will notify you of such changes through the App or otherwise. Your continued use of the App after any changes constitutes your acceptance of the new Terms.
Governing Law: These Terms will be governed by and construed in accordance with the laws of the jurisdiction in which NetZero Pacific Pte Ltd is registered, without giving effect to any principles of conflicts of law.
Dispute Resolution: Any disputes arising from or related to these Terms or the App will be resolved through binding arbitration in accordance with the rules of the arbitration organization selected by NetZero Pacific Pte Ltd.
Termination: NetZero Pacific may, in its sole discretion, at any time terminate or suspend your account or all or a portion of the App, or your use of all or a portion of the App, with or without notice and with or without cause.
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